How to get more Google reviews without breaking the rules
To get more Google reviews, ask every customer right after the job, with a direct link.
2 min readThe short answer
Auto repair shop marketing works when drivers can see you fix their problem on their kind of car. Build pages for the repairs people search for, list the makes you service, show certifications like ASE and your warranty on work, and ask for reviews that name the car and the fix. Keep hours and wait-time details current on Google.
"Fixed the AC on my 2014 Accord the same day" tells the next Accord owner exactly what they need to know. Ask for reviews when the customer picks up the car, and reply to each one. One of the sites on our Work page is an automotive business.
Hand over a card with your review QR code at pickup, and send the link by text the same day.
If you take bookings online, yes. Many drivers book from Maps.
Generally, yes. In the US, federal law says using an independent shop doesn't by itself void a manufacturer's warranty. Saying so answers a common worry.
To get more Google reviews, ask every customer right after the job, with a direct link.
2 min readYour Google Business Profile categories decide much of which searches you appear in, and the primary category matters most.
2 min readBook a time with Lehvel and we’ll go through what your business actually needs.