Privacy Policy
Information We Collect
We collect information you voluntarily provide through our intake and contact channels, including your name, email address, phone number, business information, and the URL you ask us to audit. We also collect standard analytics data (page views, traffic sources).
How We Use Your Information
We use the information you provide to respond to inquiries, deliver services you've purchased, and communicate about your project. We do not sell your information to third parties. We do not add you to marketing lists without your consent.
Data Storage and Security
Your intake submissions are sent via Resend to a secure inbox and stored in our systems only as long as needed to deliver the service. Payment information is handled entirely by Stripe — we do not store credit card numbers or payment details on our servers.
Third-Party Services
We use analytics for traffic analysis, Stripe for payment processing, Resend for transactional email, Anthropic's Claude for the intake conversation and the audit, and Vercel for hosting. Each of these services has its own privacy policy governing data use.
Google User Data (Lehvel Observatory)
If you choose to connect your Google account to Lehvel Observatory, we access only the data for the sites, properties and locations you select: Google Search Console performance data, Google Analytics 4 reporting data, and Google Business Profile account and location facts such as business name, address, phone number, hours, services and website. We also use Google sign-in to identify you by your name and email address.
How We Use Google User Data
We use Google user data only to provide the Observatory features you request, such as showing your search and traffic data and checking what AI assistants say about your business against your own business facts. Lehvel's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell Google user data and we do not use it for advertising.
Who Can Access Google User Data
No one at Lehvel reads your Google user data except where you have authorized it for support, where it is needed for security or to investigate abuse, or where we are required to by law. We do not transfer it to third parties except as necessary to provide the features you requested or to comply with applicable law.
Storage, Retention and Deletion of Google User Data
Google OAuth access and refresh tokens are encrypted at rest. We keep tokens and Google data only while the integration or your account is active. You can disconnect a Google integration at any time in Observatory, and you can revoke Lehvel's access from your Google Account permissions page at myaccount.google.com/permissions. To request deletion of your Google user data or your account, email team@lehvel.com and we will respond within 30 days.
Cookies
We use minimal cookies — primarily for analytics and to keep you signed in where you have an account. You can disable cookies in your browser settings. No tracking cookies are used for advertising.
Your Rights
You may request access to, correction of, or deletion of any personal information we hold about you by use Talk to Lehvel on this site or email team@lehvel.com. We will respond within 30 days.
Contact
For privacy-related questions, use Talk to Lehvel on this site or email team@lehvel.com.