Reputation Agent, illustrated

Stay on top of your reviews without living in them.

New reviews get seen and answered. Happy customers get asked. You get told about the one that actually needs you.

Reputation Agent

The jobs this takes off you.

  • Watching for new reviews across the places customers leave them
  • Replying to the routine ones in your voice
  • Asking satisfied customers to leave one, at the right moment
  • Flagging the review you personally need to deal with

Reviews are the thing owners mean to keep up with and do not. The cost is not the bad review — it is the good ones nobody asked for, and the reply that arrives three weeks late.

You keep the decisions.

  • Your voice. We write drafts that sound like you, not like a company
  • Which reviews you want to answer yourself, always
  • Whether we ask a particular customer for a review at all

We do the work.

  • Watching, every day, without you opening anything
  • Drafting and posting the routine replies
  • The asking, so it happens while the job is still fresh

What it looks like on a real week.

A four-star review lands on a Saturday.

It is answered on Saturday, warmly, and you read about it on Monday.

Someone is genuinely unhappy.

Nothing is posted. You get told, with the context, so you decide.

How it works
  1. We watch the places your customers actually leave reviews, not a dashboard of every site on the internet.
  2. Routine replies are drafted against how you already speak and posted.
  3. Anything negative, unusual or personal stops and comes to you instead.
  4. Review requests go out tied to real completed work, never as a blast.
Reputation Agent — diagram: Watches what customers say, answers the routine, and asks happy ones for more.
Everything it can do
  • Watches your review profiles daily
  • Drafts or posts replies under your policy
  • Spots patterns across complaints
  • Escalates anything angry or unusual
  • Picks the moment worth asking
  • Sends the referral request you approved
  • Tracks who referred whom
  • Stops asking people who already said no
Where it stops
  • Does not argue with a reviewer
  • Does not offer refunds or compensation
  • Does not write fake reviews, ever
  • Does not offer incentives you have not approved
  • Does not ask unhappy customers
  • Does not badger anyone twice

When a review comes in on a weekend, what happens to it right now?

Stay on top of your reviews without living in them.

After checkout we configure this Agent for your business, connect the tools it needs, test the job, and put it to work. Available to hire means we are ready to build it for you — not that a copy is already running.

Two Agents, 10% off the pair. Reputation Agent with any second Agent is $313.2/month together. Most deployments target 1–2 business days. External access or an unusual integration can take longer.

Tell us what is true about your business.

A few questions, in your own words — type them or talk. A person reads what you send and follows up. Nothing is published and nothing is sent on your behalf.