Dental social media marketing: what to post and what to avoid

By · 2 min read · Updated

The short answer

Dental social media marketing works best when it makes the practice feel familiar before the first visit. Post the team, the office, and short answers to questions patients ask at the chair. Use patient photos or smiles only with written consent for that use. Link every profile to online booking or your phone number.

Posts that work for dental practices

  • Meet the team: one person, one photo, one line about them.
  • The office: the waiting room, the kids' corner, parking.
  • Answers to questions from the chair, like whether whitening hurts.
  • Before and afters, with signed consent, for cosmetic work.

Privacy

HIPAA applies to social media. Get a signed authorization before posting any patient, even a smiling birthday photo in the chair. Never reply to a comment or review in a way that confirms someone is a patient.

Which platforms

Facebook reaches parents and older patients; Instagram suits cosmetic work. Pick one to do well. A Google Business Profile post reaches people who are already searching, which social can't.

Questions

How often should a dental office post?

Once or twice a week is plenty if the posts are real.

Should dentists run social ads?

They can work for cosmetic and implant offers. Check your state board's advertising rules.

Who should run the accounts?

Someone in the office who knows the patients, with a simple approval rule.

About the author

, Founder

Jason has spent two decades building sites, search programs, and digital products for businesses. At Lehvel, he leads product and strategy.

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