On a phone
- Open Google Maps and search the business name.
- Scroll to Reviews and tap Write a review.
- Choose the stars, write a few sentences, add photos.
- Tap Post.
If the review doesn't show
- It may be held while Google checks it. Wait a day.
- Reviews with links, phone numbers or copied text are often filtered.
- Several reviews from the same Wi-Fi at the same time can look suspicious. Ask customers to post from home.
For business owners
Most customers who don't leave a review simply didn't know where to click. Send your direct review link by text, not these steps. The link opens the review box straight away. You'll find it in your Business Profile under Ask for reviews.
Questions
Can I post a Google review without a Gmail account?
You need a Google account, but it can use any email address.
Can I edit a review after posting?
Yes. Find it in Google Maps under Contribute or your profile, and edit or delete it.
Is my name shown on the review?
Yes, your Google profile name and photo appear with it.
About the author
Jason Murphy, Founder
Jason has spent two decades building sites, search programs, and digital products for businesses. At Lehvel, he leads product and strategy.
Jason Murphy on LinkedIn