What to include
- About you: what the business does, who the customers are.
- Goals: calls, bookings, applications, whatever the site should produce.
- The current site: platform, number of pages, what works, what doesn't.
- Must-haves: features, integrations, accessibility standard.
- Content: who writes it and who supplies photos.
- Budget range and timeline.
- How you'll choose, and the deadline for questions.
What to leave out
Design instructions like "make it pop" and a long list of sites you like. Give two or three examples and say what you like about each. Let bidders show how they'd solve the goals.
Small business shortcut
For a small site, a two-page brief sent to three builders does the same job as a formal RFP. Ask each one the same questions so the answers line up.
Questions
Should I include a budget?
Yes. A range lets bidders scope honestly.
How many firms should I invite?
Three to five. More adds reading without better choices.
Should I pay for spec designs?
Don't ask for free designs. Judge past work and their approach.
About the author
Jason Murphy, Founder
Jason has spent two decades building sites, search programs, and digital products for businesses. At Lehvel, he leads product and strategy.
Jason Murphy on LinkedIn