The short answer
If someone edited your Google Business Profile, it was a member of the public suggesting a change, Google updating details from other sources, or another manager on the profile. Check your profile for updates from Google, reject the wrong ones, and make sure your website and listings show the right details so it doesn't happen again.
Keep hours current, including holiday hours; stale hours invite public edits. Keep your website and profile identical on name, address, phone and hours. And look at the profile regularly, because changes don't always come with a notification.
No. You can only review and reject them.
Usually because other sources describe you differently. Make your website's description match the category you want.
Correct it in the profile straight away, then check your website and directories for anything saying you've closed or moved.
A Google Business Profile is usually suspended because something looks like it breaks Google's guidelines: keywords added to the business name, an address that isn't a real staffed location, an oversized service area, or a category that doesn't match.
2 min readLocal citations are mentions of your business's name, address and phone number (NAP) on other sites: Yelp, Bing Places, Apple Business Connect, Facebook, industry directories.
2 min readBook a time with Lehvel and we’ll go through what your business actually needs.